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Jef"I am the pusher robot"Spaleta - Bug ticketing activity as a proxy of community interest
ramblings of the self-elected Fedora party whip
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Bug ticketing activity as a proxy of community interest
I find the bug reporting activity rationale for opening up Launchpad, quite perplexing.

Quoting http://news.launchpad.net/general/how-we-are-open-sourcing-launchpad

"Well, I’ve been watching the Launchpad.net bug tracker for several weeks now, and judging by the bug-filing metric, Launchpad.net is very successful. Great. But what that means in practice is that we can’t resolve the majority of incoming bug reports and feature requests. The Launchpad development team at Canonical simply does not have enough surface area to handle it all. If we doubled — indeed, if we quadrupled — the size of the team, it still wouldn’t be enough. With a site like this, whose user base is large, and growing rapidly, there are really only two options:

1. triage mercilessly, and leave most things undone
2. open it up and let the users help

Clearly, answer 2 is better."

So what about Soyuz? What about the component of launchpad they aren't opening up?

I find the rate of bug ticketing to be an interesting metric indeed.

 Open BugsTotal Reported Bugs
Soyuz5121395
Rosetta2931369
Blueprint156299
Answers119315


By Launchpad’s own bug reporting statistics, Soyuz has seen more bug reports than Rosetta or Blueprint or Answers..and has more bug reports open as well. By the reasoning stated above, the Lauchpad users are more interested in Soyuz than these other Launchpad components and thus by the same reasoning Soyuz is more in need of being opened up to contribution and should be opened first before these other components.  

Its unfortunate that Launchpad was designed in such a way that Canonical’s own business processes are getting in the way of Soyuz being opened up. By all the given rationale for opening Lauchpad piecewise, Soyuz has earned to be one of the first pieces opened.  Assuming of course Canonical actually believes its own stated rationale for opening up these components.

-jef
Comments
From: jjesse [launchpad.net] Date: January 18th, 2009 02:14 pm (UTC) (Link)

an axe to grind?

jef,

what is your big issue with launchpad/canonical? seems like a lot of comments/posts i've read are complaining about launchpad and canonical... seems like an axe to grind, how did they piss you off? i am a launchpad user and i care more about the bug tracking/blueprint/answers section more then soyouz. i am glad those parts are being opened. at UDS they talked specificially about what parts were being opened and what parts werent. they also mentioned that more will be coming later. so if that is what you really care about, then wait
jspaleta From: jspaleta Date: January 18th, 2009 11:06 pm (UTC) (Link)

Re: an axe to grind?

Should I hold my breath while I wait?

I'm glad that you are glad those things are being opened. But in the context of the stated rationale..Soyuz is the more important component. Canonical did come out and say that your personal opinion was driving the decision making. If Canonical, as a corporate entity is going to publicly state a rationale to support a set of actions that are not self-consistent with that rationale, I'm going to continue to point that out until they either retract the rationale or they change their decisions to be inline with the reasoning. As long as there are public postings about Launchpad opening up, which don't mention Soyuz, I'm going to mention Soyuz. Hopefully we'll all be able to go on with our lives in August once all the marketting and PR interest in this falls away. I'm confident that we will get through this together.

-jef
From: alexsmith11 Date: February 23rd, 2009 07:56 am (UTC) (Link)
The order approval was faster than expected toke around 30 minutes after contacting the support. vpn service speed is 1/2 of my actual internet connection speed :(.. but its acceptable
From: (Anonymous) Date: February 8th, 2011 03:31 am (UTC) (Link)

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